Reporting to the Manager or Supervisor, Payroll Operations, we are seeking a talented Payroll Analyst to ensure that assigned payrolls are processed accurately and effectively in our Workday payroll solution. Our payroll operations function is a critical component to ensuring quality and accurate payroll for our unionized and corporate employees in Canada.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Accountabilities:

Plan, direct and coordinate payroll operations to ensure accurate and timely delivery of payroll

Prepares, balances and reconciles payroll data, completing audits on any changes and updates to payroll.

Processes and reviews earnings, deductions and tax withholdings applying company policy, collective agreements & tax compliance requirements.
Excellent Microsoft Office skills, especially in Excel including pivot tables / VLOOKUP.

Calculates earnings such as retro pay, holiday pay, reimbursements from employees for overpayments, benefits, pensions, union dues, paid leaves, etc.

Interprets collective bargaining agreements (CBA’s) to process union commitments in a timely manner

Meets regularly with field operations (Long Term Care Homes, Paramed, Assist Homes, etc.) and to confirm payroll schedule and payments, notify of items to be corrected, and understand any issues.

Assists in developing procedures to ensure the integrity and privacy of payroll data

Maintains knowledge of current legislation, Collective Agreements, and database requirements pertaining to earnings and deductions

Performs quarterly balancing verifying that payroll tax deductions are accurate and in compliance with tax regulations.

Answers ServiceNow tickets for escalated inquiries, providing resolution details to employees and in tickets for FAQ’s.

Completes required payroll testing and adds/updates documentation for our payroll knowledge base.

Solves problems to correct inaccurate payments and processing corrections.

Works with the benefits teams to correct and/or adjust payroll deductions.

Reconciles and processes 3rd party payments.

Assists with special projects and any other duties as required.

Contributes to a collegial and collaborative environment, sharing information and best practices, trains less experienced team members, supports special projects and initiatives, and provides support for escalated payroll questions and issues.

Identifies opportunities to automate manual processes.

Qualifications:

University degree or college diploma in HR, Finance or equivalent related work experience.

Minimum of 2 years’ experience as a payroll analyst running unionized payrolls in Workday.

Demonstrated experience understanding collective bargaining agreements pertaining to payroll.

Demonstrated knowledge of multi-provincial large employer payrolls and taxes regulations.

Comfortable processing and maintaining a high volume ensuring high level of accuracy through attention to detail.

Excellent analytical and problem-solving skills and troubleshooting issues.

Outstanding customer service skills and dedication to providing exceptional employee experiences with a focus on quality customer service.

Planning and organizational skills with proven ability to manage competing priorities with tight timelines.

Ability to work in a team environment to achieve goals and work independently.

Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Payroll Compliance Practitioner (PCP) designation through the Canadian Payroll Association would be an asset.

Workday payroll certification would be an asset

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth opportunities
Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
Employee Family Assistance Program.
Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a broad network of long-term care homes (both owned and under management contracts), deliver over 24 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 157,000 beds across Canada. Extendicare proudly employs more than 30,000 qualified, highly trained and dedicated team members who are passionate about providing high-quality care and services to help people live better.

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Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day.

We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.