From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

What you’ll be doing:

Liaise with technology and business partners to identify and define problem statements and objectives to achieve desired customer outcome
Create and maintain new and existing intake requests through JIRA & ServiceNow
Provide quarterly strategic planning support and consolidate support requests
Create and maintain updates of executive PowerPoint presentations
Chair meetings, take & distribute minutes to all team members and stakeholders
Chair and organize Community of Practice lunch and learns
Chair scrum/agile ceremonies within the Platform Engineering teams
Monitor service dashboards and keep Technology Business Partners apprised of any emerging issues as they arise that may impact customers
Assist in quality engineering tasks as needed
Collaborate with Technology Delivery Partners in the management of release management tickets
Consolidate and manage team confluence pages

What you bring:

Currently pursuing or recently completed a university degree or college diploma in Computer Science, Technology, Business, or a related field (or equivalent experience)
Strong practical familiarity with generative AI tools—specifically Microsoft Copilot and Gemini and Claude —including prompt engineering basics and a clear understanding of their corporate capabilities and limitations
Previous experience working in a technology solution environment is an asset
Previous experience working in an Agile/Scrum environment is an asset
Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset
Experience with JIRA, Confluence and ServiceNow is an asset
Self-driven, able to move tasks & requests forward independently and with personal accountability
Detail-oriented team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus
Strong communication skills (written and verbal) in a professional environment
Strong technical aptitude and desire to learn new systems (e.g., Guidewire)
Adaptive and agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers

Did you know?

We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.

What can Definity offer you?

Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
Culture of accountability, empowerment, and collaboration.
Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!