Location: Lethbridge, AB, Canada
Schedule: Casual / On-Call | Day & Overnight Rotations
Pay Rate: CA$17–CA$17.5/hour
Employment Type: Casual / Other

Overview

Paladin Security is looking for dependable and professional Casual Security Guards to join our team in Lethbridge, Alberta. This position is ideal for individuals who thrive in dynamic environments and are passionate about maintaining safety while providing exceptional customer service.

As a Casual Security Guard, you may be assigned to a variety of sites and environments throughout the region. This role requires individuals who are physically capable of performing regular patrols, standing or walking for extended periods, and responding effectively during emergencies or high-pressure situations.

Successful candidates must be flexible and available for both day and overnight shifts.

Responsibilities

Provide exceptional customer service while maintaining a professional presence.
Conduct regular interior and exterior patrols to ensure safety and security.
Monitor for suspicious activity, hazards, or policy violations.
Respond promptly to alarms, incidents, emergencies, and customer concerns.
De-escalate conflict situations and assist individuals in distress.
Coordinate with emergency responders including police, fire, and EMS personnel.
Complete detailed incident reports, daily logs, and emergency documentation.
Perform access control duties and verify authorized entry when required.
Utilize radios, mobile devices, and computer systems for communication and reporting.
Handle lost and found inquiries and related documentation.
Maintain a safe and secure environment for staff, visitors, and clients.

Must Have

Ability to obtain and maintain a valid Alberta Security License.
Excellent verbal and written communication skills.
Strong customer service and interpersonal abilities.
Ability to remain calm and make quick decisions during emergencies.
Strong observational awareness and attention to detail.
Ability to walk up to 18–20 km per shift and climb stairs regularly.
Legally authorized to work in Canada.
High School Diploma or GED equivalent.
Availability to work flexible schedules including days, nights, weekends, and holidays.

Nice to Have

Previous security experience.
First Aid/CPR Certification.
Experience working in customer-facing or high-traffic environments.
Familiarity with report writing and incident documentation.

Paid Time Off
Extended Health Care
Dental Coverage
Flexible Scheduling
Ongoing Training & Development
Opportunities for Advancement within Paladin Security