Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, evaluation, negotiation, and settlement of Intermediate Bodily Injury and Commercial General Liability claims, including claims involving complex liability and coverage issues.

You are motivated by a challenge and strive to continually develop yourself and others. You have effectively managed a portfolio of Bodily Injury, Accident Benefits, Property Damage, and/or Liability claims of increasing complexity. You continually support the Team environment and raise your hand to assist others. You have a desire to be part of a diverse, highly engaged and high-performance team.

What to Expect

Reporting to the Team Leader, Casualty, you are accountable for managing a portfolio of Intermediate Bodily Injury and Commercial General Liability claims.
Engage all stakeholders in the effective management of a claim including underwriting and senior leadership
Confirming policy coverages, investigating claims to determine liability and quantum. Maintaining detailed file records.
Fulfill specific service commitments made to certain accounts.
Attending/participating in mediations, pre-trials and settlement initiatives.
Settle claims directly with Plaintiff’s Counsel.
Direct and Instruct Defence Counsel.
Professional, friendly, and courteous in all interactions, whether with customer, co-workers or vendors
Perform well in a busy operation and remain calm under pressure
Strive to continually push the boundaries of your adjusting experience and personal learnings
Team player adaptable to changing environment
Strong written and verbal communication skills
Ability to work independently

What You Bring

University degree, a college diploma or the CIP designation
Minimum 3 years of claims handling experience, auto adjusting experience preferred.
Professional, friendly and courteous in all interactions, whether with customers or co-workers
Perform well in a busy operation and remain calm under pressure
Team player adaptable to a changing environment
You’re dependable with strong interpersonal skills
You have strong communication skills
You’re focused on building engagement and culture
Proficient in MS Office and strong computer skills
Bilingualism in both English and French or other languages is an asset
Licensed in multiple provinces is an asset

Salary Range: $51,300 - $94,400