We are currently searching for dedicated and passionate individuals to join our family at Toronto Community Housing Corporation (TCHC) ! As a Senior Program Leader, you’ll utilize your expertise and knowledge to contribute to the ongoing efforts of Toronto Community Housing to improve the neighborhoods and lives of residents of Toronto.

This year, Senior Program Leaders (SPL's) will play a key role in supporting on-the-ground communication and data collection to inform updates to TCHC’s Youth Strategy. SPL's will engage directly with tenants across TCHC communities to gather insights, perspectives, and lived experiences of youth and families. This will include conducting surveys, attending focus groups, and completing lobby intercepts to ensure a broad range of input. SPL's will also collaborate closely with staff involved in tenant engagement and community development to support coordinated outreach, strengthen relationships at the community level, and ensure the data collected meaningfully reflects tenant priorities.

Candidates are expected to work Monday to Friday between 10:00am and 6:00pm, up to 15 hours a week (Work start and end times may differ based off work needs).

What you’ll do

In conjunction with the Site Lead and Program Coordinator, you will identify resident’s needs for cultural, educational, recreational and social activities
Support the development and implementation of a variety of social and recreational activities meeting the needs of the community
Promote all TCHC lead programs and activities on an ongoing basis
Evaluate programs on an ongoing basis in conjunction with on-site staff
Responsible for community space during program hours, inclusive of reporting deficiencies to manager and securing space once program is complete
Ensure the recreation program operates safely
Liaise (if applicable) with front-line staff assigned to the portfolio to ensure cooperative programming
Supervise and provide ongoing support and direction to all on-site program staff
Conduct ongoing inventory and inform the Program Lead of supplies needed during the program
Participate in staff meetings, local and city wide events as directed by the manager
Maintain a co-operative relationship with other program and agencies within the community
Wear the official TCHC staff uniform and name tag while on duty
Ensure that final program report is completed at the end of the program and that all forms and supplies are handed in
Other duties as assigned

What you’ll need

Demonstrated knowledge, experience and/or academic background in working in a community based setting
Experience with program planning, implementation, and evaluation of community based programs
Demonstrated experience in community outreach
Proven administrative skills
Proven organizational, communication and interpersonal skills
Experience in organizing, promoting and/or facilitation of special events
First Aid qualifications (minimum of Emergency First Aid) is an asset, or must be willing to obtain certificate prior to commencement of work assignment

PLEASE NOTE - In order to be eligible as a Senior Program Leader applicants need to be at least 18 years or above. Applicants 18 years of age and over, must present a valid and suitable Police Reference Check (Vulnerable Sector Check) prior to commencing employment.

What’s next

Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include one or more interviews and/or assessments and reference checks.

Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Note: not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.