EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are.

EHN Canada prides themselves on providing both excellent and accessible care to all Canadians.

Learn more at ehncanada.com

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Position Summary:

The Mental Health & Addiction Support Worker plays a critical role in providing compassionate and effective support to individuals experiencing mental health challenges and substance use challenges. This position focuses on fostering recovery, promoting wellness, and enhancing the quality of life for clients through direct engagement and tailored interventions. The role involves collaborating with multidisciplinary teams to develop and implement individualized care plans that address both mental health and addiction needs. Support Workers act as advocates, educators, and facilitators, helping clients navigate healthcare systems and community resources. Ultimately, this position aims to empower clients to achieve greater independence and resilience in their recovery journey.

Minimum Qualifications:

Diploma or degree in Social Work, Psychology, Addiction Studies, or a related field, or equivalent lived experience.
Certification or training in Mental Health First Aid or equivalent.
Experience working with individuals affected by mental health and addiction issues, preferably in a community or healthcare setting.
Knowledge of relevant legislation and ethical standards related to mental health and addiction services in Canada.
Ability to obtain and maintain a clear criminal record check and vulnerable sector screening.

Preferred Qualifications:

Experience with trauma-informed care and harm reduction approaches.
Familiarity with Indigenous health perspectives and culturally sensitive practices.
Proficiency in both English and French languages.
Experience using electronic health records and case management software.

Responsibilities:

Provide empathetic, client-centered support to individuals dealing with mental health and addiction issues in various settings, including community outreach and residential programs.
Assist clients in developing coping strategies, life skills, and relapse prevention plans to support sustained recovery.
Collaborate with healthcare professionals, social workers, and counselors to coordinate care and ensure comprehensive service delivery.
Maintain accurate and confidential documentation of client interactions, progress, and any incidents in compliance with organizational policies and legal requirements.
Facilitate access to community resources, support groups, and treatment programs, advocating on behalf of clients as needed.

Skills:

The role requires strong interpersonal and communication skills to build trust and rapport with clients from diverse backgrounds. Critical thinking and problem-solving abilities are essential for assessing client needs and adapting support strategies accordingly. Organizational skills are used daily to manage client schedules, document client progress, and coordinate with multidisciplinary teams effectively. Knowledge of mental health and addiction frameworks enables the Support Worker to apply evidence-based practices and advocate for client-centered care. Additionally, cultural competence and empathy are vital in delivering respectful and inclusive support that acknowledges each client's unique experiences and challenges.

Employee Benefits and Perks:

Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy)
24/7 Employee Assistance Program through GreenShield Health
Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees
Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees
Access to in-house fitness facilities or discounted gym memberships
Exclusive discounts through Perkopolis on entertainment, insurance, and more
Opportunities for personal and professional growth through our Education Support Assistance program
Supportive relocation opportunities due to our nationwide presence
Defined Benefit pension plan with up to a 4% employer contribution
Maternity and parental leave top-up
Discounts available at Kids & Co. Daycare.

Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making.

EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

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