The Manager, Technology Solutions Vendor Management is accountable for oversight, governance, planning, and continuous improvement of the TS vendor management process. The Manager is a key contributor to maintaining strong relationships with these critical vendors for delivering business growth at scale. In particular, the Manager will be expected to closely engage with our strategic vendors to support senior technology leadership and enterprise governance functions while ensuring long-term value from these partnerships.

What to Expect

Partner with TS Leaders, Enterprise Procurement (EP), Risk Management and TS Security
Identify opportunities to streamline the TS vendor landscape and realize expense savings
Provide support for any TS OPEX for year-end processes related to vendors
Partner with Vendor Risk/EP to refine TS vendor management lifecycle to meet regulatory requirements
Partner with TS Leaders, EP, Vendors, Legal and TS Business Management to ensure contracts are completed in alignment with Definity policies, strategy and funding
Oversee contract approval process, ensuring that all new deals and renewals are reviewed prior to deadlines
Point of contact, with Enterprise Procurement, escalating blockers back to TS Leaders
Coordinate and facilitate Quarterly Business Reviews (QBR) with Tier 1 and Tier 2 vendors
With vendor risk, manage regulatory compliance for Tier 1 and Tier 2 vendors i.e. OSFI – B10 mandates. Including Governance Meetings, Exit Plans, Runbooks, Code
Collaborate on Tier 1 and 2 vendors with TS Business Management
This role is an individual contributor role
Promotes Definity’s Code of Business Conduct and values, and models behaviors that align to these principles

What you Bring

University degree or college diploma in business administration, information systems, supply chain management or a related discipline
5+ years of experience in vendor management or IT procurement
Experience in applying vendor management principles in IT domains
Deep, practical understanding of contract lifecycle management
Experience in Canadian Property & Casualty (P&C) Insurance is considered an asset
Experience engaging and negotiating with senior vendor partners and leaders
Demonstrated outcomes articulating and delivering on Vendor Management strategies
First-hand experience leading, developing and implementing vendor management practices
Experience in supporting business and technology teams in RFPs and RFIs

Salary Range: $88,000-$138,000