Provide management and leadership to administration clerks within the store while coaching and training the team toward maximum accuracy and execution of company strategy and image. Coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market, while achieving budgeted financial results. Provide leadership on all Human Resource clerical functions within the four walls of the store. File maintenance, receiving, expenses, paperwork, and Human Resource clerical functions. Promote an environment of employee and customer engagement.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all department employees which embraces a passion for food

• Manage administration personnel by scheduling, recruiting, performance management, and training

• Manage the hiring process for all departments

• Conduct and coordinate new hire orientation/ on-boarding process

• Provide guidance through the training process for each department

• Implement training and development programs for all employees

• Manage store operations as required

Customer Offering
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Provide customer service to meet customer needs

• Resolve customer issues

Policy/ Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered

• Ensure that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Perform administrative duties as required

• Manage the department budget

• Perform all payroll functions

• Manage inbound and outbound inventory processes

• Manage total store expenses

• Ensure efficient operation of the department to achieve all financial targets and deliver on budgeted KPI’s

Personal/ Professional Development

• Thoroughly understand all relevant company programs

• Attend training as required

• Maintain knowledge of current industry trends

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement

Other Duties

• Coordinate maintenance of department equipment and repairs

• Provide feedback for continuous improvement

• Assist in all store functions as required

• As requested by company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of department operations and skills

• Proficient use of the Microsoft Office Suite
• Full knowledge of total store operations and skills

• Working knowledge of Kronos and SAP software
• High school Diploma

• Minimum of 18 months of experience in administration/ front end