Attendance Hybrid Job number 33921 Category Senior Professional Status: Permanent State Quebec Type of Contract Permanent Country Canada Schedule: Full-Time Full Time / Part Time? Full-Time Posting date 22-Jul-2026 Area(s) of interest: Information technology, Finance and accounting Location(s): Montreal A career as a Chief Business Analyst in the Finance Evolution team at National Bank means acting as a liaison between business teams and delivery teams. This role allows you to have a positive impact on our organization through your business analysis skills, contributing to the implementation of new technologies and ways of working. You work in an agile environment and are a member of a squad that manages and delivers business and technology projects for the Finance sector teams. Your job

Lead workshops with multiple stakeholders of varying levels and expertise with strong leadership
Model current and target processes based on the Bank's process mapping practices
Perform high-level and detailed impact analyses across all aspects of processes, with the support of subject matter experts
Apply best practices to identify and document business requirements (functional, non-functional, informational, transitional), understand their relationships, and ensure traceability
Define and identify user test scenarios and support users during operational transition
Propose change management strategies to support solution adoption among users

Your team Within the Finance Evolution team, you will be part of an experience team dedicated to the success of Finance sector transformation and contribute to projects in a multidisciplinary environment. Our team stands out by driving the Bank forward through accelerating automation, modernization and simplification of high-impact processes and applications. You’ll report to the Senior Director - Business Analysis and Operational Excellence. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule. The Bank values continuous development and internal mobility. Our customized training programs, based on learning by doing, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring, are available to you at all times. Prerequisites

University degree related to the field and several years of relevant experience
Strong business analysis skills
Experience in the end-to-end business process transformation and continuous improvement (change management is an asset)
Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
Experience with test scenarios and user support
Strategic mindset, with strong analytical, synthesis, and communication skills
Knowledge of Agile methodologies (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.)
Knowledge in accounting and finance is an asset.

Languages: English, French Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Banking Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Organization Skills Problem Solving Project Management Requirements Management Influencing Listening Meeting facilitation Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
* Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!