JOB DESCRIPTION

People Leader Role: Yes

Responsibilities:

• Support and assist in the establishment of sales teams, review and collate relevant information of new agents, and enter information into the system;
• Assist the marketing director to conduct daily management of the team and improve business indicators such as the attendance rate/bill rate/activity rate/effective manpower ratio of the agent team;
• Plan and implement various business promotion activities of institutions under jurisdiction, and cooperate with relevant departments of the headquarters to complete business-level activities at the company level;
• Organize product briefings for branches, and complete the approval, filing, reporting, self-inspection, etc.;
• Be responsible for the organization, communication and coordination of the branch“Market Committee”(composed of representatives of marketers) and collecting various regional market information and needs;
• Take charge of the planning, promotion and execution of various business competitions, as well as procurement, statistics, tracking and other competition administration works related to competition activities;
• Be responsible for the management of the exhibition licenses of the institutions under jurisdiction, and report updates on the salesperson management system of the institutions under jurisdiction to the headquarters in a timely manner;
• Take charge of file management of the department;
• Be responsible for the effectiveness of internal control under management; supervise, manage, and coordinate work under management; identify, assess, monitor, and report relevant risks while ensuring compliance with laws, regulations, regulatory requirements, and internal rules and regulations of the company; and transmit the culture advocated by the company (including risk management culture, compliance management concepts, etc.); Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner;
• Be responsible for the regulatory document management of the department;
• Develop work processes and standards that apply to the scope of management;
• Report violations or potential risks identified during the work and propose corrections or improvements in a timely manner;
• Assist the Audit Department to complete the audit related work and complete the rectification work according to the audit report;
• Cooperate with departments of the headquarters to complete various projects and work;
• Complete other tasks assigned by the superior.
• Comply with the rules and regulations established by the regulator, company and business operations process
• Act in compliance with national laws, corporate ethics codes and regulations of the compliance department;
• Adhere to the principles of integrity and honesty. Avoid providing false financial notes or information to the company;
• Keep a keen sense of risk control and compliance.

Requirements:

• University or college education or above;
• More than 3 years of insurance experience;
• Skillful at time management;
• Ability to work under pressure;
• Skilled in using Office and proficient in Excel;
• Meet the job requirements and assessment indicators set by the company for this post;
• Customer service oriented
• Concern for organization and quality
• Focus on practical actions
• Development and learning oriented
• Creative in solving problems
• Strong interpersonal skills

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid