The Canadian Museum for Human Rights (CMHR) is centered around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The Policy and Compliance Administrator will support our collective efforts to build a workplace culture that is inclusive, equitable, innovative and focused on inspiring action. Reporting to the Director, Compliance and Governance Services, the Policy and Compliance Administrator is responsible for the administration and coordination of the policy instrument development process, including monitoring review periods, conducting research on best practices, reviewing and providing feedback on policy instruments, and maintaining the central policy repository. Additionally, they are the subject matter expert for records management and are responsible for oversight of the file classification and retention schedule for corporate records, corporate archival selection process, off-site storage, and staff training. The incumbent will be a strong and thoughtful communicator, critical thinker and innovator, and will bring a collaborative approach to their role. What you'll do Policy Compliance Contribute to a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountable behaviours. Support and coordinate the guidance and communication of the Museum’s policy framework, including policy templates and their intended uses. Provide education and training for the organization on the framework and development process. Provide guidance, administrative support, and coordination on the development, measurement, and tracking of the frameworks. Review policies for formatting, consistency, and alignment. Maintain and update the online policy library on the Museum’s intranet and coordinate all staff notifications. Create user aids and orientation materials to orient leaders to the policy development process. Conduct research into best practices on policy instruments. Operations Support Establish and renew administrative processes to help organize Access to Information requests, Official Languages complaints, Accessibility concerns, and other external compliance and reporting activities to support sound record-keeping and ensure that response timelines are tracked and adhered to. Provide coordination and planning assistance for divisional-delivered workshops, training, meetings and events. Other administration duties as assigned including: monitoring Access to Information email inbox, providing back-up support for submitting Parliamentary Inquiries and ATIP requests, overseeing the organization and administration of the OGLS SharePoint, processing purchases. Stay current on legislation and regulations, trends, best practices, developments, and new initiatives in areas of responsibility. Participate in continuous improvement efforts for divisional policies, procedures, and processes. What we're looking for Minimum of 3 years of progressive experience in a business support/ administrative coordination function in a multi-faceted office setting, or an equivalent combination of applicable experience and education. Experience and demonstrated understanding in developing and improving processes, document management processes, records management, including policy development, implementation and program development. Commitment to human rights principles, including respect, equity, inclusion and dignity for all. Critical thinker, strong problem-solving skills along with project management/coordination skills. Strong researcher and ability to interpret, compare, and analyze information. Strong technical writing skills in addition to editing and proofreading. Demonstrated capability of using Microsoft Office tools, specifically Lists, Automate, Excel, Outlook, and SharePoint environments. Familiarity with accessibility standards when creating documents. Ability to maintain strict confidentiality when handling confidential and sensitive information and documentation. Strong interpersonal, listening, oral and written communication skills and the ability to establish and maintain effective working relationships at various levels within the organization and with relevant external stakeholders. Demonstrated ability to manage competing or divergent perspectives. Demonstrated collaboration and conflict resolution skills. Desired Qualifications Ability to communicate proficiently in both of Canada’s official languages (English and French). Knowledge of the Access to Information Act Official Language Proficiency English Essential, French Preferred: This position may have to handle requests and understand simple requests in French from members of the public. Other Requires sitting in front of a screen for long periods of time. Occasional lifting of boxes up to 15 pounds. Work is primarily at a desk. Open office environment which can be distracting and affect concentration. Conditions of Employment Security Screening Level –Reliability Status Child Abuse Registry Check