The People Analytics (PA) Consultant serves as a strategic, client-facing partner to designated business segments and People Centers of Excellence. This role focuses on deeply understanding business priorities, translating them into high-impact people analytics opportunities, and embedding data-driven decision-making into day-to-day people and business processes.

Position Responsibilities

Serve as the primary People Analytics consultant and point of contact for aligned business segments and/or People Centers of Excellence, building trusted, long-term partnerships.
Develop a deep understanding of clients’ strategies, priorities, operating context, and key people challenges.
Proactively identify and shape high-impact people analytics opportunities that support client strategies, moving from problem definition through insight to action.
Partner with clients to prioritize demand, ensuring People Analytics capacity is focused on work that delivers the greatest business and people impact.
Deliver analytics solutions by:
- Enabling clients to self-serve through existing dashboards, tools, and products
- Conducting analyses directly where appropriate
- Orchestrating work across the broader People Analytics team to bring the right expertise to each problem
Act as a subject-matter expert on People Analytics products, tools, and service offerings, and stay current on external people analytics trends, translating them into practical applications for clients.
Embed people analytics insights and capabilities within client organizations through effective storytelling, change management, and influence.
Upskill client teams and leaders to build confidence and capability in using people data as part of regular decision-making and planning processes.
Coach consultant colleagues on deeper understanding of our data and share wins in your client groups to enable your peers to scale.
Champion data-driven decision-making by sharing success stories, case studies, and examples of impact that reinforce the value of People Analytics across the organization.
Help refine the People Analytics consultant operating model and strategy, working with client groups to operationalize it.

Required Qualifications

Bachelor’s degree in a relevant field such as Analytics, Statistics, Economics, Psychology, HR, Business, or a related discipline, or equivalent practical experience.
6+ years experience in people analytics, workforce analytics, HR analytics, management consulting, HR, or a related field, with demonstrated exposure to client-facing or stakeholder partnership work.
Strong consulting and problem-solving skills, with the ability to translate ambiguous business questions into clear analytical approaches and actionable insights.
Demonstrated ability to influence and partner with stakeholders at multiple levels, including HR leaders, business leaders, and PeopleComms Centers of Excellence.
Strong communication and data storytelling skills, with the ability to clearly articulate insights, implications, and recommendations to non-technical audiences.
Experience prioritizing and managing multiple requests or projects, balancing stakeholder needs with available capacity and impact.
Comfort working with people data, metrics, and dashboards, and a solid understanding of how people data can inform workforce and talent decisions.
High degree of curiosity, learning agility, and comfort operating in evolving environments and operating models.

Preferred Qualifications

Advanced degree in Analytics, Data Science, Organizational Psychology, HR, Business, or a related field.
Experience operating in a matrixed or global organization, supporting multiple stakeholder groups simultaneously.
Familiarity with common people analytics domains such as talent acquisition, retention, engagement, workforce planning, performance, inclusion or skills.
Experience enabling self-service analytics through dashboards, tools, or data products (e.g., Workday reporting, Power BI, Tableau, or similar platforms).
Exposure to change management, capability building, or upskilling efforts related to data-driven decision-making.
Prior experience working in or alongside HR functions, HR Business Partners, or PeopleComms Centers of Excellence.
Awareness of external people analytics trends and emerging practices, with the ability to translate them into practical, business-relevant applications.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

If you are applying to this role in Massachusetts, please note the salary range is $ 92,475.00 - $160,290.00 USD. Additionally, employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.