The Associate Director, Risk Management is responsible for support the mandate for demonstrated strong risk governance and oversight through the appropriate design, implementation and/or execution of the Enterprise Risk Management framework for the business.

The role will work to ensure a consistent and integrated approach is applied to risk reporting while ensuring the risks of the major business segments are well covered.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Position Responsibilities:

Second line of defense Corrective Action Plan (CAP) closure review and motoring
Work with End User Computing Solutions (EUCS) owner to perform annual review on EUCS file
Work closely with cross-functions to implement ORM/ERM initiative to be complied with local, regional and group requirement.
Coordinate with other functions on incident reporting and monitoring. Ensure proper and timely registration in Archer system. Work closely with risk owners to identify root causes, propose risk mitigation control measures.
Work with regional team to provide the review on Process Criticality Inherent Risk Assessment (PCIRA) result made by process owner in Archer system
Perform the review on Operational Risk Assessment (ORA) on new product
Perform independent review and oversight on Risk Control Self Assessment (RCSA) output, with update status on RCSA to regional team
Provide independent review and oversight on new projects to comply with Change Risk Standard (CRS)
Be responsible for Quarterly Risk Reporting

Position Responsibilities:

6 to 10 years’ work experience in Risk Management/Internal Audit/related areas, with 3-5 years in Risk Management
Experience in financial institutions is preferred, insurance industry is a plus
Bachelor of Business/Finance/Economic or another related field
Understanding controls, audit and risk management

Required Qualifications:

Ability to present to and work with all levels of management
Excellent organization and planning abilities
Proven ability to quickly and easily adapt to changes within the business and organization
Able to explain and bring business specific context to key risk management principles
Ability to Identify the big picture of interrelationships and dependencies
Ability to balance competing demands with little management direction/support
Effective communication, presentation, negotiation and influencing skills

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

In Office